BUY YOUR TICKET

TERMS OF SALE

Ticket purchase:

• individual tickets 1 week from the reservation date at the latest
• group tickets 1 month before the event at the latest
• payment at the Kuopio Music Centre or City Theatre Ticket Sales
• the tickets may also be purchased from the Lippupalvelu national service counters that charge an extra service fee of 0,50-1,50 €/ticket

Invoicing:

• request for invoicing must be mentioned concurrently with the ticket reservation
• Lippupalvelu will invoice the customer and send tickets once the payment has been made by the due date
• Lippupalvelu handling fee: for private persons 5 €, companies and associations 12 € (Finland) / 30 € (other countries)

In case a performance is cancelled due to the illnesse of the artist(s) or some other insurmountable impediment the producer of the performance will inform the audience on the terms of cancellations and possible refunds. Normally tickets purchased in advance are not reclaimed.

The producer will also inform whether the performance will be moved to another date during the same or the next season and whether the possible tickets purchased in advance will also apply for the new performance, or decide on the terms how to refund the tickets.

The refund process also depends on the producer. Normally the producer is in charge of the refunds. Other costs, such as travel and accommodation, will not be refunded in any case.

When a performance is being cancelled we kindly ask you to contact the place of purchase of the tickets.